Returns & Exchanges

At EWO, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn items with original tags. If your purchase isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the unworn garments with their original tags into the shipping box and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the pre-paid shipping label provided via the portal to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.